Privacy and Cookies

Your details

As part of our sales records, we will store your name, postal address, billing address, email address and telephone number on our server. In addition, these details, plus your payment details, will be passed on to our payment processor: this is necessary in order to complete the transaction.

We may (should you allow us) use your name and email address to send you newsletters and other information about Heritage Records. However, we will never allow anyone else to use your details.

Order Security

You can order with confidence online, because we use a secure server and secure pages for your personal details including delivery address, billing address. For additional reassurance, you can check that these pages are secure by looking for the small padlock icon in your browser. In addition, the secure pages usually start with an https:// in the address line.

Cookie Policy

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

WooCommerce Cookies

To keep track of cart data, our e-commerce software that drives the online store, makes use of 3 cookies:


The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Google Analytics

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

See below for details: